Contact
How can we help?
One address for support, sales and security: support@iotaps.com. Pick a topic below and your mail client opens with a useful subject line.
- Address
- support@iotaps.com one inbox for every topic
- Topics
- 4 routes support, billing, enterprise, security
- Forms
- None your mail goes straight to our inbox
- Consoles
- 2 panels cloud for customers, control for enterprise
Contact channels
Devices, dashboards and sign-in
Connection issues, flashing, credentials, alerts or account access. Include the device ID and when you tried.
Email supportCredit, invoices and usage
Top-ups, hourly charges, retention and postpaid invoices. Owners can also manage most of this under Account → Billing.
Email billingWhite-label and volume
Your brand on your domain, one wallet for every organization, volume pricing and invoice billing.
Talk to salesReport a vulnerability
Put “Security” in the subject. We acknowledge reports and keep them confidential while we investigate.
Report securelyWrite to us directly
We read every message. For account deletion when you cannot sign in, use the address of the account you want removed.
- support@iotaps.com
- Console
- Cloud sign-in
- Enterprise
- Control panel
- Privacy
- Privacy policy · Delete account
Preferred address
Open mail appNo contact form on this page — your message goes straight to our inbox, not through a third-party widget.